Refund Policy

You purchase prepaid credits at €0.10 per credit (or the equivalent in USD, GBP or PLN at the rate shown at checkout). Credits are used to unlock AI website generation and other AI tools inside your dashboard.

If you are a consumer in the EU or UK, you may cancel your purchase within 14 days of the order date and receive a full refund, provided that you have not used the credits. Once you spend credits on AI generation, that portion of the order is treated as consumed digital content and is no longer eligible for the cooling-off refund.

• You were charged twice for the same order.
• Your payment cleared but no credits were delivered within 5 business days and we cannot deliver them.
• We terminate your account without cause and unused credits remain on it.

• Credits that have already been spent.
• Orders older than 14 days for consumed digital content.
• Accounts terminated for a violation of our Acceptable Use Policy.
• Dissatisfaction with individual AI outputs after credits were spent — we recommend previewing and adjusting your brief before generating.

Email [email protected] from the address on your account with the order date, credit amount and a short reason. We reply within 3 business days.

Approved refunds are returned to the original payment method (bank transfer). Bank-transfer refunds usually arrive within 5–10 business days depending on your bank.

Questions about billing or refunds? Email [email protected].